If disputes cannot be resolved with management, players may appeal to the Chickasaw Nation Office of the Gaming Commissioner by completing a prize claim form. All machine disputes must be reported to casino management immediately.

Patrons are responsible for notifying management immediately of any injury while on premises.

We reserve the right to require identification for any cash transaction Prize wins must be claimed by the person playing the gaming machine.

The casino complies with Title 31 regulations information is available at each cash cage.Tort and Prize Claim information is available upon request.Refer to cash cage for additional information. Cash payouts limits vary by facility residual payments may be made by check owed to winner.Two forms of valid identification are required for payouts over $1,199 (one must be a State- or Federal-issued photo ID).All gaming tickets/vouchers are valid for fourteen (14) days from the date printed.Patrons may be limited to one gaming machine during peak business hours.All persons must vacate the premises when required by management and/or security.Weapons and illegal non-prescription drugs of any kind are strictly prohibited on casino premises.Bags, backpacks, purses, overcoats and other items, which may conceal prohibited items, may be subject to search by casino personnel.The use of photographic or video/audio recording devices and noisemakers is prohibited on the casino floor.Outside food and drinks are prohibited.Children and service animals are not to be left unattended on casino premises.The only animals allowed on premises are service animals.All visitors must sign in with security and receive a visitor badge to access restricted areas. Patrons are only allowed access to public areas of the casino.Loitering and solicitation are strictly prohibited on casino premises.Violations of rules will disqualify you from current promotions and may prohibit future participation in casino promotions. Rules, policies, and procedures are in place to ensure the integrity of our casino promotions.All gaming patrons must be 18 years old to wager and/or be allowed in the gaming area a valid State or Federal issued photo ID* must be provided upon request and at the discretion of Management.

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